Shipping FAQs

  • Yes, we ship PPF products to all regions within Australia.

  • Yes! Formula PPF is designed to be low maintenance. You can wash your car using normal cleaning methods, including pressure washing. However, to keep the PPF looking its best, it's recommended to use non-abrasive cleaners and soft microfiber towels. Avoid automatic car washes with harsh brushes that may damage the film.

  • Shipping costs for PPF are calculated based on the delivery address and the weight of the product. You’ll see the final shipping charges at checkout.

  • Unfortunately, we do not ship PPF products to PO Boxes, APO, or FPO addresses within Australia.

  • Once your order has shipped, you will receive an email with tracking information to monitor your delivery progress.

  • Please contact us immediately if you notice an error in the shipping address. If your order hasn’t been shipped yet, we can update the address for you.

  • If your shipment is missing or has been stolen, please contact our customer support team right away. We will assist in working with the carrier to locate and resolve the issue.

PPF Return Terms & Conditions

  • Yes, PPF products can be returned, but only if the film has not been installed and is in original, unused condition. We do not accept returns on installed or cut PPF.

  • To return your PPF, please contact our customer support team within 30 days of receiving the order. Provide your order number, and we will assist you in processing the return.

  • If your PPF is damaged during shipping, please notify us immediately with photos of the damage. We will arrange for a return or replacement of the product.

  • Returns must be initiated within 30 days from the delivery date. Once the 30-day period has passed, we are unable to accept any returns.

  • Yes, customers are responsible for return shipping costs unless the product is damaged or defective.

  • To return PPF products, they must be unused, in their original packaging, and in a resellable condition. We do not accept returns on products that have been opened, installed, or altered.

  • We do not offer direct exchanges for PPF. If you wish to exchange a product, please return the unused PPF for a refund and place a new order.